Customer Care Help for All Departments

The service no of Indian Railway inquiry 139 is very useful to Indian people; to get knowledge about Reservation of Ticket, Train availability, seat availability and information regarding cancellation of Tickets.
We can not judge its values and Importances.
If such types of services are become available in other public services in the help of Indian Citizen; How pleasurable service will it be! Though RTI act 2005 is helping to improve the administrative and other task but It takes to much time.
For quick help and support to Citizen of India, Such helpful lines which guides and give proper suggestion; should be started by the Bhartiya Suchana and Jansampark Vibhag. This types of service will be helpful in: 

1. Knowing about laws (Civil, Panchayat)
2. Information of Traffic Law
3. Information to Vikas Karya

This types of service will be helpful to Government servant it it will be started at Ministerial Levels i.e. HRD, Agriculture, Finance etc.This service can have exemption for those department having Importance relating Defence of India likewise.